WSD adopts app revolutionising diabetes management
Western Sydney Diabetes is transforming how patients manage their diabetes by rolling out a new app, Health2Sync, following a successful four-year pilot program.
The app helps patients to readily visualise their blood glucose, blood pressure, weight readings, and daily activities so they can make adjustments and take full control of their health.
Dr Rajini Jayaballa, WSD Staff Specialist Endocrinologist & Clinical Lead at Blacktown and Mt Druitt Hospitals said since WSLHD adopted its use in 2024, WSD now has around 30 patients using the app, mainly those who require their insulin doses optimised in between their clinic visits.
“With a user-friendly interface and the ability to sync with multiple wearable devices, it consolidates key health metrics in one place,” Dr Jayaballa said. “The automated program to support diabetes self-management, makes it an easy choice for improving patient outcomes, even when they’re not in the clinic.”
On average users with an initial HbA1c over 7 per cent experience a 2.0 per cent drop in HbA1c after three months of using Health2Sync, according to Health2Sync data.
Ed Deng, Co-founder and CEO of Health2Sync, said the app provides a personalised digital care service with a suite of built-in features designed to empower patients to take control of their health.
“The app’s seamless integration with various health and fitness devices, including market-leading continuous glucose monitor (CGM), simplifies data collection and analysis,” Mr Deng said.
Mr Deng said an automated patient engagement program co-developed with WSD is expected to provide personalised lifestyle suggestions based on real-time health data, encouraging self-monitoring of patients’ blood glucose levels.
“The timing of this partnership is impeccable as various local health districts seek to address the need for scalable solutions to reduce complications such as kidney conditions,” Mr Deng said.
“Real-world evidence captured suggests the use of the Health2Sync solution leads to a healthier lifestyle.”
NSW Health estimates that around 1 in 8 adults in western Sydney has diabetes, and diabetes rates have been rising in the past decade.
Brian da Gama, age 62, is a patient of WSD with Type 2 diabetes and said the app has been an excellent form of communication with his care team.
“Using the app was simple and straightforward,” Mr de Gama said. “It definitely helped my diet control as I was more aware of self-monitoring and this kept my blood glucose levels under control and achieved the desired level.
“I will continue using the app and have already recommended it to my friends and even my GP.”
WSD Director Professor Glen Maberly said the partnership with Health2Sync is part of WSD’s continued effort to implement digital solutions to enhance clinical management.
“Leveraging Health2Sync’s technical capabilities to utilise data and automation, together we have developed an automated engagement program to deliver targeted educational content, reminders, and encouragements,” Professor Maberly said.
“We hope that this program can lighten the burden on general practitioners and allied health, by supporting patients to better self-manage, and self-monitor their conditions.”
WSD is led by WSLHD as a partnership between Western Sydney Primary Health Network (WentWest), Diabetes Australia, and the Department of Planning and Environment to address the Western Sydney diabetes hotspot.
